A chatbot is an AI-powered software application designed to simulate human conversation through text or voice interactions. It uses natural language processing (NLP) and machine learning to understand user queries and respond in a relevant, human-like manner. Chatbots are commonly used in customer service, e-commerce, healthcare, and travel to provide instant assistance, automate routine tasks, and improve user engagement. Advanced chatbots can learn from previous interactions, adapt to user preferences, and integrate with other systems for personalized responses. They play a key role in enhancing accessibility and efficiency while reducing the need for constant human support.
A study by the University of Maryland and Microsoft found that Polish outperforms English and other major languages in long-context AI prompts, surprising researchers.
OpenAI has unveiled ChatGPT Atlas, a new web browser with ChatGPT integrated directly into its interface, blending AI assistance, search, and memory into everyday browsing.
Neobank Revolut has acquired Berlin-based AI travel agent start-up Swifty, integrating its conversational booking technology into Revolut’s loyalty and lifestyle platform for over 65 million users.
Andrew Tulloch, co-founder of the $12 billion AI startup Thinking Machines Lab, has joined Meta after previously rejecting what reports described as a $1.5 billion offer — a figure Meta has since called ‘inaccurate and ridiculous.’
Oracle has introduced an AI Agent Marketplace within its Fusion Applications suite, expanding AI Agent Studio and integrating top LLMs from OpenAI, Anthropic, and others to accelerate enterprise AI transformation.
Google has unveiled Gemini Enterprise, a next-generation AI platform designed for business productivity and collaboration, positioning itself directly against Microsoft’s Copilot and OpenAI’s enterprise solutions in the race for workplace AI dominance.
Google Cloud and Figma have launched an expanded partnership to embed Google’s generative AI models – including Gemini 2.5 Flash and Imagen 4 – directly into Figma’s design tools, reducing latency and accelerating creative workflows.
Zendesk has introduced an autonomous support agent it claims can resolve up to 80% of support issues without human intervention, supported by a suite of copilot, voice, admin, and analytics agents.
OpenAI is unveiling a new capability – Apps in ChatGPT – which allows developers to integrate apps natively inside ChatGPT. A preview of the Apps SDK is now open, enabling users to perform tasks like booking, design, and music all within a chat.
Opera today introduced Neon, an AI-powered browser that can run tasks and navigate pages autonomously — aiming to shift web browsing from passive to “agentic.”