Chatbot

A chatbot is an AI-powered software application designed to simulate human conversation through text or voice interactions. It uses natural language processing (NLP) and machine learning to understand user queries and respond in a relevant, human-like manner. Chatbots are commonly used in customer service, e-commerce, healthcare, and travel to provide instant assistance, automate routine tasks, and improve user engagement. Advanced chatbots can learn from previous interactions, adapt to user preferences, and integrate with other systems for personalized responses. They play a key role in enhancing accessibility and efficiency while reducing the need for constant human support.