Salesforce to Acquire AI Agent Maker Fin for $3.6 Billion
Salesforce agreed to buy Fin, the customer-service AI company formerly known as Intercom, for about $3.6 billion to strengthen its Agentforce platform.
Agentic AI is where artificial intelligence stops predicting and starts acting. In AIstify’s Agentic AI section, we cover the systems that plan tasks, use tools, and carry work across steps - from copilots that run business workflows to agents that coordinate research and operations. You will find reporting on releases, real deployments, and the market shifts behind them, along with the questions that decide outcomes in production: reliability, safety, governance, evaluation, latency, and cost. Whether you are prototyping or scaling, this hub is built to help you separate impressive demos from durable systems - and ship agents that deliver.
Salesforce agreed to buy Fin, the customer-service AI company formerly known as Intercom, for about $3.6 billion to strengthen its Agentforce platform.
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Amazon is packaging the technology behind Alexa for Shopping into a new service for retailers, aiming to become the infrastructure layer for AI-powered commerce across the...
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