Zendesk Unveils AI Agent Designed to Resolve 80% of Support Cases
Zendesk has introduced an autonomous support agent it claims can resolve up to 80% of support issues without human intervention, supported by a suite of copilot,...
Enterprise Tech - Page 16
Detailed updates on business software, SaaS, productivity tools and AI in the workplace. Learn how companies deploy enterprise technology to streamline operations, boost efficiency and innovate in a rapidly evolving digital business environment. This category shows how technology transforms the future of work.
Latest Enterprise Tech News
Cisco Unveils P200 Chip to Bridge AI Data Centers Across Distance
Cisco has introduced its P200 networking chip and matching router, designed to connect AI data centers over long distances with greater power efficiency and data synchronization.
IBM and Anthropic Team Up to Bring Secure AI to Enterprise Software Development
IBM has partnered with Anthropic to integrate Claude into its enterprise software suite, launching a new AI-first IDE designed to automate development with built-in governance and...
OpenAI’s Sora Update Will Include Copyright Works Unless Rights Holders Opt Out
OpenAI’s next version of its Sora video generator will default to including copyrighted content unless owners explicitly opt out - drawing criticism from media creators.
Databricks, OpenAI Partner in $100M Push for AI Agents
OpenAI and Databricks have forged a multiyear $100 million partnership to embed powerful AI agents into enterprise data platforms, enabling organizations to build agents using their...