Behind the AI Boom, Europe’s Banks Are Planning Deep Workforce Cuts

European banks could eliminate more than 200,000 jobs by 2030 as artificial intelligence reshapes operations and accelerates branch closures. Back-office, risk, and compliance roles are expected to be most affected.

By Maria Konash Published: Updated:
Behind the AI Boom, Europe’s Banks Are Planning Deep Workforce Cuts
AI reshapes Europe’s banking workforce as the industry prepares for massive job cuts.

Europe’s banking sector is preparing for a significant wave of job losses as lenders increasingly deploy artificial intelligence to improve efficiency and reduce costs. According to a Morgan Stanley analysis reported by the Financial Times, more than 200,000 banking jobs could be eliminated across Europe by 2030, representing about 10% of the workforce at 35 major banks.

The analysis points to AI-driven automation and continued branch closures as the primary forces behind the expected reductions. Banks are targeting efficiency gains of up to 30%, as algorithms take over routine and data-heavy tasks that were traditionally handled by human staff.

The impact is expected to be most pronounced in back-office functions, including operations, risk management, and compliance. These roles involve large volumes of repetitive processes and regulatory documentation, areas where AI systems are already demonstrating faster processing and lower error rates than manual workflows.

Physical branch networks are also shrinking as customers shift to digital channels, further reducing the need for frontline staff. Many European banks have accelerated branch consolidation plans in recent years, and AI adoption is reinforcing that trend.

Global Pattern of Automation-Led Cuts

The move by European lenders mirrors broader global trends. In the United States, large financial institutions and technology companies are increasingly tying workforce reductions to AI initiatives. Goldman Sachs warned employees in October of job cuts and a hiring freeze through the end of 2025 as part of its “OneGS 3.0” program, which applies AI across client onboarding, internal operations, and regulatory reporting.

Some European banks have already announced concrete plans. Dutch lender ABN Amro said it intends to cut roughly 20% of its workforce by 2028 as it modernizes operations. Société Générale’s chief executive has signaled that no part of the organization is off limits as the bank restructures around digital tools.

Not all industry leaders are fully aligned on the pace of change. A senior JPMorgan Chase executive cautioned that excessive reliance on automation could undermine training for junior bankers. The concern is that if early-career staff no longer perform foundational tasks, they may lack the skills needed for more complex roles later on.

Labor Market and Economic Implications

The banking sector’s plans come amid a wider debate about AI’s impact on employment. In the U.S., artificial intelligence has already been cited as a driver of more than 55,000 job cuts in 2025, according to Challenger, Gray & Christmas, contributing to elevated layoff levels across multiple industries.

Academic research reinforces those concerns. A recent study from the Massachusetts Institute of Technology and Oak Ridge National Laboratory found that AI could already perform tasks equivalent to 11.7% of U.S. jobs, putting as much as $1.2 trillion in wages at risk across finance, healthcare, and professional services.

For European banks, the challenge will be managing the transition while maintaining regulatory compliance and institutional knowledge. While AI promises meaningful cost savings and productivity gains, the scale of projected job losses underscores the social and economic consequences of rapid automation.

As lenders push ahead with AI adoption, regulators, unions, and policymakers are likely to scrutinize how banks balance efficiency with workforce stability in an industry that remains central to Europe’s economy.