Zoom announced a range of artificial intelligence features, including photorealistic avatars that can represent users during online meetings. The avatars, launching later this month, replicate a user’s appearance, facial expressions, and lip movements, enabling participation even when the user is off camera.
The company also unveiled new AI-powered productivity tools, including AI Docs, Slides, and Sheets, which generate documents, spreadsheets, and presentations based on meeting transcripts and connected data sources. These tools will enter preview in the spring. The launch comes as competitors expand similar capabilities, including Google integrating its Gemini AI across Docs, Sheets, Slides, and Drive to help users draft content, analyze data, and build presentations using information from files, emails, and the web.
Zoom is expanding its AI Companion assistant to its desktop platform with version 3.0. The assistant can integrate with services such as Slack, Salesforce, ServiceNow, Gmail, Outlook, Asana, and Jira to retrieve information and automate tasks across enterprise workflows.
Additional updates include a natural-language agent builder that allows users to create custom AI agents, voice translation for meetings, and deepfake detection technology to flag potential impersonation attempts during calls.