Crypto.com is reducing its workforce by approximately 12%, or around 180 employees, as it accelerates its adoption of AI across operations. The Singapore-based crypto exchange said the move is part of a broader strategy to improve efficiency and focus on key growth areas.
CEO Kris Marszalek emphasized the importance of integrating AI, stating that companies that fail to adapt risk falling behind. The company has already signaled its commitment to the sector, including a reported $70 million acquisition of the ai.com domain earlier this year.
We are joining the list of companies integrating enterprise-wide AI. Companies that do not make this pivot immediately will fail. Companies that move slowly will be left behind. Companies that move immediately and pair the best AI tools with top-performers will achieve a level of…
— Kris | ai.com (@kris) March 19, 2026
The layoffs follow multiple rounds of workforce reductions in recent years, including a 20% cut in 2023. Crypto.com previously employed about 1,500 people globally.
The move reflects a wider industry trend, with companies increasingly restructuring teams around AI-driven productivity. Firms such as Block have also reduced headcount while citing gains from automation and smaller, more efficient teams.
Despite the cuts, Crypto.com continues to expand its business. The company recently received conditional approval from U.S. regulators to establish a national trust bank, supporting its plans to grow custody services under federal oversight.
