hospitality Archives

By Samantha Reed Jun 11, 2026 • 2 mins read

AI & Machine Learning, Consumer Tech, News

DoorDash Launches Ask DoorDash AI Chatbot for Orders and Reservations

By Samantha Reed Jun 11, 2026 • 2 mins read

DoorDash has launched Ask DoorDash, an AI chatbot enabling customers to place food orders and make restaurant reservations using photos and natural language prompts. The feature is rolling out in select U.S. markets for grocery and food delivery, with reservations and additional cities to follow in the coming weeks.

By Samantha Reed Jun 8, 2026 • 2 mins read

AI & Machine Learning, News

Travala Launches Agentic AI Travel Protocol on Base Network

By Samantha Reed Jun 8, 2026 • 2 mins read

Travala has launched Travel MCP, an open protocol enabling AI agents to autonomously search and book hotels using USDC on Coinbase’s Base network.

By Samantha Reed May 22, 2026 • 2 mins read

AI & Machine Learning, News

Expedia Expands AI Tools for Travel Partners and Agents

By Samantha Reed May 22, 2026 • 2 mins read

Expedia Group unveiled new AI-powered tools and infrastructure aimed at helping partners build and manage travel experiences through AI agents and automation.

By Samantha Reed Apr 28, 2026 • 2 mins read

AI & Machine Learning, News

Google, Virgin Voyages Showcase AI for Travel Planning

By Samantha Reed Apr 28, 2026 • 2 mins read

Google and Virgin Voyages are showcasing agentic AI in travel with new tools and an AI assistant. The effort highlights travel as a key proving ground for real-world AI use.

By Samantha Reed Apr 23, 2026 • 1 min read

AI & Machine Learning, News

ITA Airways Deploys AI Tool to Cut Fuel Use and Emissions

By Samantha Reed Apr 23, 2026 • 1 min read

ITA Airways is using an AI tool to optimize flight performance, aiming to cut fuel use and emissions. The move comes as airlines face rising fuel costs and environmental pressure.

By Samantha Reed Apr 21, 2026 • 2 mins read

AI & Machine Learning, Enterprise Tech, News

Hyatt Deploys ChatGPT Enterprise Across Global Workforce

By Samantha Reed Apr 21, 2026 • 2 mins read

Hyatt is rolling out ChatGPT Enterprise across its global workforce to streamline operations and enhance guest service. The move signals a shift toward AI-driven hospitality at scale.

By Samantha Reed Apr 15, 2026 • 2 mins read

AI & Machine Learning, News

Expedia Finds Travelers Trust AI for Planning, Not Booking

By Samantha Reed Apr 15, 2026 • 2 mins read

Expedia’s latest report shows travelers are embracing AI for trip planning but remain reluctant to let it handle bookings. Trust still lies with established travel brands.

By Samantha Reed Apr 9, 2026 • 2 mins read

AI & Machine Learning, News

Minor Hotels Builds AI Data Platform Across Global Portfolio

By Samantha Reed Apr 9, 2026 • 2 mins read

Minor Hotels is building a unified AI and data platform with Google Cloud and partners to connect guest experiences across 640 properties. The move reflects a broader shift toward AI-driven hospitality.

By Samantha Reed Mar 25, 2026 • 2 mins read

AI & Machine Learning, News

Italy Tops 2026 Travel Demand as AI Shapes Planning

By Samantha Reed Mar 25, 2026 • 2 mins read

Italy ranks as the top travel destination for 2026, while AI tools are increasingly influencing how trips are planned, according to a global travel survey.

By Samantha Reed Mar 4, 2026 • 1 min read

AI & Machine Learning, News

Navan Launches Edge AI Assistant for Business Travel

By Samantha Reed Mar 4, 2026 • 1 min read

Navan introduced Edge, an AI-powered travel assistant that plans, books, and manages business trips through a conversational interface using data from millions of bookings.

By Samantha Reed Mar 3, 2026 • 1 min read

AI & Machine Learning, News

RateGain Consolidates Adara and Sojern Into Single AI Travel Platform

By Samantha Reed Mar 3, 2026 • 1 min read

RateGain merges Adara and Sojern under the Sojern brand to form a unified AI-powered travel intent and media activation platform serving global hospitality brands.

By Samantha Reed Feb 27, 2026 • 2 mins read

AI & Machine Learning, News

Burger King Tests AI Headset System for Employees

By Samantha Reed Feb 27, 2026 • 2 mins read

Burger King is testing an AI-powered headset system called Patty, designed to monitor operations, assist employees, and track service patterns in real time.

By Samantha Reed Feb 26, 2026 • 1 min read

AI & Machine Learning, News

Amadeus Acquires SkyLink to Expand AI Travel Automation

By Samantha Reed Feb 26, 2026 • 1 min read

Amadeus has acquired AI-powered corporate booking platform SkyLink to strengthen its conversational automation capabilities in business travel. The move reflects intensifying competition among travel technology providers.

By Samantha Reed Feb 17, 2026 • 1 min read

AI & Machine Learning, News

Expedia Embeds Generative AI Into Travel Strategy

By Samantha Reed Feb 17, 2026 • 1 min read

Expedia is using generative AI and conversational agents to enhance trip planning, streamline operations, and maintain its competitive edge as travel discovery shifts to AI-native tools.

By Samantha Reed Feb 5, 2026 • 1 min read

AI & Machine Learning, Consumer Tech, News

Accor Launches ChatGPT Booking Experience

By Samantha Reed Feb 5, 2026 • 1 min read

Accor has integrated its ALL Accor booking and loyalty experience directly into ChatGPT, enabling AI-driven hotel discovery and trip planning. The launch expands Accor’s digital reach.