Expedia Finds Travelers Trust AI for Planning, Not Booking
Expedia’s latest report shows travelers are embracing AI for trip planning but remain reluctant to let it handle bookings. Trust still lies with established travel brands.
Expedia’s latest report shows travelers are embracing AI for trip planning but remain reluctant to let it handle bookings. Trust still lies with established travel brands.
Minor Hotels is building a unified AI and data platform with Google Cloud and partners to connect guest experiences across 640 properties. The move reflects a broader shift toward AI-driven hospitality.
Amadeus has acquired AI-powered corporate booking platform SkyLink to strengthen its conversational automation capabilities in business travel. The move reflects intensifying competition among travel technology providers.
Expedia is using generative AI and conversational agents to enhance trip planning, streamline operations, and maintain its competitive edge as travel discovery shifts to AI-native tools.
Accor has integrated its ALL Accor booking and loyalty experience directly into ChatGPT, enabling AI-driven hotel discovery and trip planning. The launch expands Accor’s digital reach.
Sabre says the travel industry’s shift toward agentic AI will only succeed if trust and security are built into autonomous systems from the ground up.
Africa-based travel technology company Tripesa has launched Roamio, an AI-powered travel marketplace designed to connect travellers with local experts through intent-driven trip planning.
Mews secures $300M Series D at a $2.5B valuation to expand its AI-driven hotel platform, automating operations, enhancing guest experiences, and integrating fintech capabilities.
Airbnb appointed Ahmad Al-Dahle, former head of generative AI at Meta, as its new technology chief. The move aims to expand AI across travel and e-commerce services.