Expedia Finds Travelers Trust AI for Planning, Not Booking
Expedia’s latest report shows travelers are embracing AI for trip planning but remain reluctant to let it handle bookings. Trust still lies with established travel brands.
Expedia’s latest report shows travelers are embracing AI for trip planning but remain reluctant to let it handle bookings. Trust still lies with established travel brands.
Minor Hotels is building a unified AI and data platform with Google Cloud and partners to connect guest experiences across 640 properties. The move reflects a broader shift toward AI-driven hospitality.
Italy ranks as the top travel destination for 2026, while AI tools are increasingly influencing how trips are planned, according to a global travel survey.
Navan introduced Edge, an AI-powered travel assistant that plans, books, and manages business trips through a conversational interface using data from millions of bookings.
RateGain merges Adara and Sojern under the Sojern brand to form a unified AI-powered travel intent and media activation platform serving global hospitality brands.
Burger King is testing an AI-powered headset system called Patty, designed to monitor operations, assist employees, and track service patterns in real time.
Amadeus has acquired AI-powered corporate booking platform SkyLink to strengthen its conversational automation capabilities in business travel. The move reflects intensifying competition among travel technology providers.
Expedia is using generative AI and conversational agents to enhance trip planning, streamline operations, and maintain its competitive edge as travel discovery shifts to AI-native tools.
AI coverage of the travel and hospitality sector, tracking deployments, deals, and policy shaping personalization, pricing, and operations across airlines, hotels, and booking platforms.